AI Automation & Lead Generation for So Special Mobile Mechanic

Zelu AI helped So Special Mobile Mechanic scale its on-site auto service operations by integrating AI voice agents, automated booking systems, and optimized Google Ads lead generation. The AI handles customer calls, scheduling, and follow-ups through WhatsApp and SMS — while backend automations sync data to the CRM for instant tracking. The result: faster bookings, higher lead conversion, and a fully automated customer experience that runs 24/7.

CLIENT

So Special Mobile Mechanic

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TIMELINE

2 months

SERVICES

Ai Chatbot

Custom CRM

AI Automation

AI Voice Agents

Website Design

CRM

OVERVIEW

AI Automation & Lead Generation for So Special Mobile Mechanic

CHALLENGES

Slow Lead Processing & Lost Opportunities

So Special Mobile Mechanic was managing all customer calls, bookings, and updates manually through Wix — which caused delays, missed leads, and a lot of repetitive work. Their custom CRM wasn’t connected to the booking system, so tracking jobs and client details took extra time.

How can we replace a human and create a AI that sounds just like a human to book appointments and automate process flows?

SOLUTIONS

Human Sounding AI Voice Agents and Agentic Process Flows

To fix this, Zelu AI used Make.com to connect Wix Bookings with their custom CRM through API calls, creating a seamless data flow between incoming leads, jobs, and service records. We then integrated the setup with VAPI, allowing an AI voice agent to handle incoming calls, confirm appointments, and follow up with customers automatically — all while syncing everything in real time with their CRM.

We built a custom AI agent that:

Scored incoming leads based on behavior, engagement, and fit.
Integrated with the client’s CRM for real-time data updates.
Automatically routed qualified leads to the right sales rep.
Used machine learning to improve scoring accuracy over time.

RESULTS

From Hours to Seconds in Lead Processing

With the new AI setup, So Special Mobile Mechanic now runs almost entirely on automation. The AI voice agentanswers customer calls 24/7, confirms bookings, and sends updates through WhatsApp — no missed calls, no delays. The AI lead system, powered through Google Ads and Make.com, automatically captures leads, enriches them, and pushes them to the CRM for instant follow-up.

This setup helped the business double its monthly bookings, cut response time by over 70%, and automate 80% of customer communication — all while delivering a smoother, faster experience for every client.