/
CASE STUDIES
/
2026
AI Infused Mobile Mechanic Application and Software
/
TIMELINE
3 months
/
SERVICES
Custom CRM
AI Automation
SaaS
/
OVERVIEW
/
CHALLENGES
The business was running on Wix with manual call handling and no centralized system. Bookings were inconsistent, job details were scattered, mechanics had no structured workflows, and customers had zero visibility into technician arrival times. This created delays, missed opportunities, and heavy admin workload.
How do you scale a mobile mechanic business like So Special Mobile Mechanic when bookings are manual, jobs are unstructured, and customers have zero visibility?
/
SOLUTIONS
ZeluAI built a fully custom AI-powered operations platform including:
Customer booking mobile app
Mechanic field app with inspections + workflows
Uber-Eats style live technician tracking
Smart CRM with automatic job creation
AI voice agent connected directly to bookings
ZeluAI Job Briefing for on-site mechanics (real-time AI guidance when stuck)
Automated inspections, payments, and job status tracking
Everything was unified into one AI-infused system replacing Wix and manual processes.
/
RESULTS
Within the first rollout phase:
~60% reduction in manual admin work
~40% faster job completion time due to AI job briefing + structured workflows
100% visibility into technician location with live tracking
Bookings became fully automated (no human scheduling needed)
Improved first-time job accuracy using AI guidance
Customer experience upgraded with real-time arrival updates
Mechanics now arrive prepared. Customers know exactly when help is coming. The owner runs operations from a single dashboard.
60%
reduction in manual admin work
40%
faster job completion time due to AI job briefing + structured workflows
100%
visibility into technician location with live tracking
/
CASE STUDIES
