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voice
Pickering Auto Lab
PROJECT ARCHITECTURE
Completed
01 — INPUT
An auto shop's service department was running scheduling and customer messaging manually inside a rigid CRM (Steer). Phase 1 replaces that with an AI voice agent tied straight into their shop-management system.
02 — SYSTEM
Customer calls or texts • AI voice agent answers via Tekmetric context • Gmail/SMS thread updated automatically • Service department sees a clean, synced record
03 — DELIVERY
AI voice agent scoped to the service department • Gmail + SMS management layer replacing manual message-juggling • Direct Tekmetric API integration for live job/customer data
CAPABILITY STACK
AI Voice Agents • Tekmetric API • SMS/Email Automation • Retainer Engagement
HOW IT WORKS
Customer calls or texts • AI voice agent answers via Tekmetric context • Gmail/SMS thread updated automatically • Service department sees a clean, synced record
WHAT WE BUILT
AI voice agent scoped to the service department • Gmail + SMS management layer replacing manual message-juggling • Direct Tekmetric API integration for live job/customer data
CAPABILITIES
AI Voice Agents • Tekmetric API • SMS/Email Automation • Retainer Engagement